PropMaintain Services
PropMaintain provides a complete, end-to-end maintenance marketplace and management platform for leasehold and property management teams—free to register and free to use, with no subscriptions or upfront costs.
Become a User
Free to register. Free to use.
There are no setup fees, no subscriptions, and no long-term contracts for managing agents or estate managers.
You only pay when work is completed.
Vetted local trades network
Access a growing network of certified, insured, and rated local tradespeople, including:
Plumbers
Electricians
General builders
HVAC & boiler engineers
Drain specialists
Equipment and facilities repair
Trades are verified for relevant qualifications, insurance, and compliance before taking jobs.
Open-market maintenance bidding
Post a maintenance job once and receive multiple competitive quotes from local, vetted tradespeople.
- Open-priced bidding enables true market competition
- Compare price, ratings, availability, and proximity
- Select the best-value tradesperson for each job
- Reduce reliance on costly national contractors
No cost to post jobs — you only pay when work is completed.
Multi-quote job management
Every job supports multiple independent quotations, giving you:
- Transparent price comparison
- Faster approvals and decision-making
- Clear audit trails for procurement and compliance
Quotes include all costs upfront, avoiding surprises later.
Job tracking & digital sign-off
From posting to completion, every job is tracked in real time:
- Before-and-after photos
- On-site digital sign-off (estate manager and tenant where required)
- Full job history linked to each building
All records remain attached to the property for future reference, budgeting, and audits.
Payments, CIS & VAT handling
PropMaintain simplifies payments and compliance:
- Secure payments via Stripe Pay by bank
- Trades paid within 7 days of sign-off
- CIS deductions handled where applicable
- VAT applied correctly based on registration status
Managing agents pay only for completed, approved work.
Cost control & reporting
Gain full visibility of maintenance spend:
- Spend by building, site, or portfolio
- Breakdown by trade, job type, or timeframe
- Historical records to support budgeting and forecasting
Data stays attached to the building—even if management changes.
Platform support & oversight
PropMaintain provides ongoing support to ensure smooth operation:
- Trades onboarding and vetting
- Job escalation and issue resolution
- Optional managed oversight for complex scenarios
Managing agents pay only for completed, approved work.
Frequently Asked Questions
You can find answers to the most commonly asked questions in this section.
Is PropMaintain free to use?
Yes. PropMaintain is free to register and free to use. There are no subscriptions, setup fees, or long-term contracts. You only pay when work is completed.
How do we get started as an agency?
Agencies contact PropMaintain directly. We set up a Head Office (Admin) account, configure your organisation structure, and perform a one-off assisted property load to ensure everything is set up correctly from day one.
Can we administer the platform ourselves?
Yes. Once set up, your Head Office team has full control to:
- Add and remove users
- Set roles and permissions
- Add properties and sites
- Invite estate managers
How does open-market bidding work?
When a job is posted, it is shared with suitable local tradespeople. Multiple trades submit independent quotes, allowing you to compare price, ratings, and availability before selecting the best-value option.
Are we tied to specific contractors?
No. PropMaintain is an open marketplace. You are never locked into a single supplier and can choose a different trade for every job.
Can we block a tradesperson from our sites?
Implemented in Q1 FY26
Can estate managers post jobs themselves?
Yes. Estate managers can post jobs, review quotes, and sign off work within the permissions set by Head Office.
What if an estate manager doesn’t use the app?
The PropMaintain team can assist with job posting where required to ensure continuity of service.
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