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Ready to streamline your maintenance?
Want to see how PropMaintain can cut your maintenance costs and simplify compliance? Whether you're a leasehold agency, block manager, or tradesperson, we'd love to hear from you.
CALL US
+44 7915 610365
SUPPORT EMAIL
info@propmaintain.co.uk
CONTACT EMAIL
info@propmaintain.co.uk
Frequently Asked Questions
You can find answers to the most commonly asked questions in this section.
Is PropMaintain free to use?
Yes. PropMaintain is free to register and free to use. There are no subscriptions, setup fees, or long-term contracts. You only pay when work is completed.
How do we get started as an agency?
Agencies contact PropMaintain directly. We set up a Head Office (Admin) account, configure your organisation structure, and perform a one-off assisted property load to ensure everything is set up correctly from day one.
Can we administer the platform ourselves?
Yes. Once set up, your Head Office team has full control to:
- Add and remove users
- Set roles and permissions
- Add properties and sites
- Invite estate managers
How does open-market bidding work?
When a job is posted, it is shared with suitable local tradespeople. Multiple trades submit independent quotes, allowing you to compare price, ratings, and availability before selecting the best-value option.
Are we tied to specific contractors?
No. PropMaintain is an open marketplace. You are never locked into a single supplier and can choose a different trade for every job.
Can we block a tradesperson from our sites?
Implemented in Q1 FY26
Can estate managers post jobs themselves?
Yes. Estate managers can post jobs, review quotes, and sign off work within the permissions set by Head Office.
What if an estate manager doesn’t use the app?
The PropMaintain team can assist with job posting where required to ensure continuity of service.