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Ready to streamline your maintenance?
Want to see how PropMaintain can cut your maintenance costs and simplify compliance? Whether you're a leasehold agency, block manager, or tradesperson, we'd love to hear from you.
CALL US
+44 2071268467
SUPPORT EMAIL
info@propmaintain.co.uk
CONTACT EMAIL
info@propmaintain.co.uk
Frequently Asked Questions
You can find answers to the most commonly asked questions in this section.
When do I get charged?
User licences are billed monthly. Job fees only apply when external work is completed and approved.
Are there any hidden fees?
No. What you see here is exactly what you pay.
Do trades pay anything upfront?
No — trades only pay a small fee of £15 per job when they complete the work.
Is PropMaintain free to use?
PropMaintain is free to register but there is a monthly per user license that can be cancelled at any time. There are NO setup fees, or long-term contracts. You only pay for people and work, not for growth, properties, or complexity.
How do we get started as an agency?
Agencies contact PropMaintain directly. We set up a Head Office (Admin) account, configure your organisation structure, and perform a one-off assisted property load to ensure everything is set up correctly from day one.
Can we administer the platform ourselves?
Yes. Once set up, your Head Office team has full control to:
- Add and remove users
- Set roles and permissions
- Add properties and sites
- Invite estate managers
How does open-market bidding work?
When a job is posted, it is shared with suitable local tradespeople. Multiple trades submit independent quotes, allowing you to compare price, ratings, and availability before selecting the best-value option.
Are we tied to specific contractors?
No. PropMaintain is an open marketplace. You are never locked into a single supplier and can choose a different trade for every job.